TEM Posted October 4, 2023 Share Posted October 4, 2023 Ever since becoming a member, I have not been able to receive notifications via email. I have checked all my settings but no notifications. I thought my email address was entered wrong. I reentered the address and was notified to check my email for confirmation. No confirmation email was receive. I tried once again but no joy. I tried a different gmail address and same thing, no confirmation. Only when I changed to a non gmail account did I get the email confirmation. Is there a problem with using gmail for this forum? Link to comment Share on other sites More sharing options...
JohnCh Posted October 4, 2023 Share Posted October 4, 2023 You're the first to report this. I just created a gmail account and confirmed I am seeing the same behavior. Is anyone else seeing the same thing or are notifications to your gmail address arriving correctly? Thanks, John Link to comment Share on other sites More sharing options...
panamericano Posted October 4, 2023 Share Posted October 4, 2023 I get notifications on my gmail. Link to comment Share on other sites More sharing options...
thewebgal Posted October 4, 2023 Share Posted October 4, 2023 I get notifications in my gmail account ... Link to comment Share on other sites More sharing options...
JohnCh Posted October 4, 2023 Share Posted October 4, 2023 Thanks @panamericano and @thewebgal. Now we know it works in some cases, and I suspect most, which is why this hasn't arisen before, but we still don't know the frequency of the problem. Are there any others for whom it is not working? Link to comment Share on other sites More sharing options...
MV8 Posted October 4, 2023 Share Posted October 4, 2023 In general, besides checking your email accounts spam file, forwarding settings (i.e., not logging in directly to the email account) can block some traffic. I don't do notifications and just check back from time to time. Link to comment Share on other sites More sharing options...
JohnCh Posted October 4, 2023 Share Posted October 4, 2023 4 minutes ago, MV8 said: In general, besides checking your email accounts spam file, forwarding settings (i.e., not logging in directly to the email account) can block some traffic. Those are not the issue here based on my limited testing last night with a newly created gmail account. I also confirmed the new account can receive an email directly from the gmail account used as the send-from address for notifications, so that address is not being blocked. I suspect this might be related to the extra routing from mails that go through our hoster's UK servers, but the lack of consistency is odd. Having more data points of people who are seeing this will help me do further digging on commonalities that will in turn help with any support tickets I need to open. Link to comment Share on other sites More sharing options...
JohnCh Posted October 10, 2023 Share Posted October 10, 2023 Found the problem and the fix has been made. It now works correctly for my test account but might take up to 24 hours to fully propagate. @TEM when you get a chance, will you please change your email address back to gmail, then send me a PM so we can test it? Thanks, John Link to comment Share on other sites More sharing options...
TEM Posted October 10, 2023 Author Share Posted October 10, 2023 Will do now, thanks. Link to comment Share on other sites More sharing options...
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