Caterham Parts

[inchoate]

I've ordered several items through the Caterham parts website: https://caterhamparts.co.uk/

 

They've always been great and I've never had any issues whatsoever.

[32eachtime]

1 hour ago, inchoate said:

I've ordered several items through the Caterham parts website: https://caterhamparts.co.uk/

 

They've always been great and I've never had any issues whatsoever.

I’m hoping I can get this resolved, I want to be a happy customer…maybe I have been duped by an imposter…we shall see.

 Thanks 

[32eachtime]

[32eachtime]

Looks like the proper site, correct?

[JohnCh]

From your posts and responses, it certainly looks like you are dealing with Caterham and not a scam artist.  If they are not responding to your messages sent through their platform, it is worth the time to pick up the phone and speak to someone live.  Although there are many aspects of Caterham's business approach I dislike, I would never characterize them as frauds or scam artists.  I suspect there is either an issue with their receipt of your messages, or your receipt of their responses.  A phone call should clear that up.

[Croc]

 

Skip Harris "The Marina Man" has spares for the Ital/ Marina axles.  Half shafts, casings, etc.  Arkansas.

http://marinaman.org/blog/

 

[32eachtime]

This morning I was able to reach Caterham Parts by telephone. I explained to Tony the situation of having waited two months for the delivery of my order…he apologized and said there was no way to track the shipment but then did give re a full refund on my account.

That’s great customer service.

 Thanks, Tony!