How do I get a Half Hood ?

[pistonheadneil]

Hello

On June 2, I placed an order for a half hood with Soft Bits for Sevens.

On June 3, I received and email confirming my order had been received.

On June 28, I sent a reply to their email asking about progress.

I have yet to receive a response.

I looked at Caterham website and they do not have any.

I live in the desert and would like to have a half hood for protection from the sun.

I would like to get one before the summer is over.

 

Does anyone have experience with this and can give me some advice ?

 

Thank you.

[pethier]

I was a bit luckier with my Storm Cap.  Soft Bits for Sevens was very-responsive.  They confirmed that the Storm Cap for the SLR cage on an SV would would fit my CSR 260 with an SLR cage.  They had them in stock.  It arrived in a very-short time.  It fits perfectly.

 

Apparently, if they don't have stock on an item, they make it to order.  They may be dragging their feet on an answering you while waiting for an answer from the production shop.

[JohnCh]

Soft Bits makes great products, but for various reasons, their supply and communication process can be quite leisurely -- sadly, the communication issue is a common refrain with many of the UK vendors who support our hobby. My Long Nose Shower Cap took over three months from order to shipment. My best advice when working with any small UK vendor is to be persistent with email and supplement with phone call attempts. Eventually one of those will get through and generate a response.

 

If you do give up on Soft Bits, check with Caterham to make sure they don't have a half hood in stock. The website isn't always accurate from that perspective. Also, call some of the US dealers. Josh at Rocky Mountain and Bruce at Beachman Racing both stock a fair number of parts. One of them may just have a half hood in their inventory.

[pistonheadneil]

I now understand why so many European soccer fans were impressed with the USA.