Good chaps with good prices - Redline Components

[twobone]

http://www.redlinecomponents.co.uk/

 

I don't have anything against ordering direct from Caterham UK, but I find these guys nice to deal with. They never seem to have the out of stock issues that Caterham UK do and with the weak Pound the prices don't seem to bad. Its rather old school in that you have to call them on the phone versus ordering on-line.

 

I just ordered a heater valve ($42) and some wind deflectors ($105)

[BMW RACER]

I was back there last year. My wife's family lives in Caterham (how lucky am I?) I stopped by Redline and bought some seat belts that CC didn't have. Good guy. Definately has an old school feel to it.

[KiwiBirkin]

I think the guy who owns and runs Redline is a Kiwi that's why it a old school feel too it.

[IamScotticus]

14 years later....

 

A lot has changed at Redline since the last post.  Establishing an internet shopping site is one.  Still working on getting photos up and the descriptions can be lacking detail.  The inventory probably turns over too fast to keep photos of everything.  But at least you can shop Chris' inventory; what is on line probably isn't half of it.

 

What is different here, is not the usual click, shopping basket, and pay.  What is done here is as you click on items, they are added to an inquiry.  You can ask questions on the inqury page, to get clarifications if needed or provide your shipping addresss.  Then Chris will reply to the inquiry.  You will get an E-mail notification of his response. This may be an answer to a question or a total cost estimate.  At some point there will be a link to purchase the order.  This sends you to a payment site to use the CC.

 

Over the last two days I placed an order which went smoothly.  It took 2 days because I had questions about a product.   I had a shipping notification within 2 hours of finalizing the purchase.  Which was about 1pm UK time.

I received the order in five days in perfect condition via FedEx.

Edited July 17, 2025 by IamScotticus

[Vovchandr]

Ordered many things in the past and not so much recently. Luckily that means I bought almost everything I've ever needed. 

 

Haven't used new site yet but have been happy overall. 

 

One word of advice. Don't try to order windshields. They don't make it in one piece. 

[demoray]

I agree that process feels clunky compared to Amazon or the like, but I similarly appreciate the willingness to answer questions given how much variation there is across the generations of our cars.

 

My only frustration is the payment service they use is even more clunky than the process, which means I've had to call and provide my credit card over the phone to place an order.

 

I'll continue to order from them in the future, while being thankful for the communication and grumbling at the payment processor.

[theDreamer]

I’ve learned that Chris Mintoft, (Redline Components) is a one man operation. He doesn’t always answer the phone because his out the back filing orders or sitting at a computer answering emails.

I tried ordering parts using his on-line system last year. Some of those feel through the cracks. However, Chris was able to supply me with perhaps the last known NOS HPC nose badge in captivity. (Yes it was pricey)

I suggested that the appraiser and the body shop try him first for all the parts needed to repair our seven. Chris submitted his estimate back on May 27th. I understand that it took time to verify everything and for the appraiser to sign off on it but still that was 44 days ago. So I PM’d Chris via Facebook yesterday to see if he'd got the go ahead. He replied that he’d just put the parts order out for FedEx to pick it up. I’m not sure when he got the the nod, what he had in stock or what he had to search for and frankly I don’t care anymore. What matters is the parts are on their way and Earl at the body shop as guaranteed that our car will be finished two weeks from the day he receives the parts.

Once I get the car back I’ll go through my list of things I think I need or should have on hand and then will place another order with Chris.

[IamScotticus]

6 hours ago, demoray said:

My only frustration is the payment service they use is even more clunky than the process

You are correct, I didn't want to detail my experience, which included setting up an account with some financial thing. Not even sure if that was necessary.

He says to call him for questions. International rates can add an extra $50 to it all.

[IamScotticus]

2 hours ago, theDreamer said:

I’ve learned that Chris Mintoft, (Redline Components) is a one man operation. He doesn’t always answer the phone because his out the back filing orders or sitting at a computer answering emails.

I have Google mapped the Redline location (creepy, yes).  It appears to be on a property with holiday cottages.  I can assume he tends to that business as well.

Edited July 12, 2025 by IamScotticus

[IamScotticus]

Chris got my order to me in 5 days. Considering he wouldn't have seen the confirmation till Saturday, Wednesday is pretty fast.

[theDreamer]

I wish I could say the same. Chris informed me last Thursday July 10 around noon EST that my parts were packed and waiting for Fedex pick up. GREAT, I thought. I asked for a tracking number once he had it but he never replied. That could be due to legal issues because the parts were order and paid for by the body shop not me. Anyway, yesterday I contacted the body shop and asked for an update. They emailed me late this afternoon Wednesday July I6 to say: as of today at 3:38 pm the parts were in Feltham. That’s like a suburb of London which is about 220 miles or 4 1/2 hours’ drive down the M1 from Redline’s shop. That’s over five days to go 220 miles! I’m NOT a happy camper. I know this may have nothing to do with Chris but it irks me to no end that NOBODY seems to give a flying F… how long it takes to fix our Caterham.

73 days since the incident and still waiting.

[IamScotticus]

9 minutes ago, theDreamer said:

NOBODY seems to give a flying F… how long it takes to fix our Caterham

I could find a Krylon in your shade, Flying Purple People Eater. Almost positive I have a Duck tape

Edited July 17, 2025 by IamScotticus

[theDreamer]

I'll have to track me down a roll of that Royal Purple Duct tape to put in the fix-it bag if/when the car ever returns.

[IamScotticus]

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