I got the boot bag from Thundersport, and I felt the communication was great, and I received a fantastic product. I had some questions about the fit of the bag on a Birkin S3, and they took the time to make measurements and take photos on the shape and dimensions of the bag. All in, I'd recommend them again to anyone.
I also contacted Soft bits for Se7ens, and got great communication as well though. Nothing to complain about, I just chose a different route.
http://i99.photobucket.com/albums/l294/nivaguy/FD2B1E9A-DBD9-4613-B474-0B005F0C22AC-194-0000000F672CFA21_zps538c508d.jpg
http://i99.photobucket.com/albums/l294/nivaguy/11E9A6DE-A16C-4C40-9A86-5BBD5FE82C13-194-0000000F5D2E16F5_zps8c30f249.jpg